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About US
Employees
Technology Team
of the Top 5 Fortune 500 Retailers
of the Top 10 Academic Publishers
Lumina Datamatics is a global content solutions provider and a trusted digital transformation partner for publishers, retailers, and enterprises worldwide. With decades of expertise, we blend people, processes, and technology to deliver unmatched value across publishing, eCommerce, customer experience, workforce management and AI-driven solutions.
We are recognized as one of the world’s leading publishing outsourcing companies, proudly partnering with 8 of the top 10 academic publishers and 3 of the top 5 global retailers. Our specialized editorial and production services cover the end-to-end publishing lifecycle from manuscript submission to final delivery with next-generation AI publishing workflow platforms.
For global retailers and marketplaces, Lumina Datamatics acts as a multichannel seller management partner. Our services span AI-driven eCommerce data solutions, partner support services, catalog management, and retail listing optimization, along with proactive customer service solutions and AI-driven workforce analytics. Together, these solutions deliver accuracy, speed, and scalability, helping retailers optimize operations, enhance discoverability, and accelerate growth.
Beyond publishing and eCommerce, Lumina Datamatics is a trusted partner in curriculum development and assessment solutions for institutions, eLearning and EdTech companies, delivering high-quality academic content services across disciplines and formats.
At our core, we stand for innovation, reliability, and scale, helping organizations accelerate growth while ensuring digital accessibility and WCAG compliance for inclusive, future-ready content.
With 7,000+ professionals across global delivery centers, Lumina Datamatics goes beyond publishing services and eCommerce solutions. We are a true academic content development and digital transformation partner, shaping the future of knowledge and commerce. Our global presence spans the USA, UK, Germany, the Philippines, and India, enabling us to serve customers across four continents—Americas, Asia, Australia, and Europe.
Our Journey
Vision
To be a leader in the world of content for consistently delivering superior business value to Publishers and Retailers worldwide.
Mission
Total customer satisfaction through in-depth understanding of business processes and ensuring operational excellence by providing relevant technological solutions.
Values
Quality and Excellence
Strive for excellence by leveraging domain expertise to deliver quality insights and knowledge-driven outcomes to our clients.
Customer First
Proactively understand client requirements, and consistently deliver accurate, timely, and value-added solutions that exceed expectations.
Integrity
Uphold the highest ethical standards, ensuring data security, confidentiality, and transparency in all engagements and decision-making.
Ownership and Accountability
Take complete ownership of outcomes, honor commitments, and hold ourselves accountable for quality, accuracy, and measurable impact.
Learning and Innovation
Foster a culture of continuous learning, skill enhancement and innovation to stay ahead of industry trends and deliver future-ready solutions.
Our Parent Group
Datamatics Global Services Limited
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.
To know more, click here.
Our Group Companies
Sunrise Setting Limited
Based in Brixham, in the south-west of the UK, Sunrise Setting Ltd. provides publishing expertise through project management of the full production process, or by focusing in on an individual stage of the process, including copy-editing, proofreading, and indexing.
To know more, click here.
Diacritech Technologies Pvt Ltd
Now fully integrated into Lumina Datamatics, diacriTech’s 20+ years of publishing expertise and digital innovation continue to drive excellence. Based in Chennai, it leverages XML-first workflows, AI-driven platforms, and localization and multilingual content management to deliver fast, precise, and scalable print-to-digital solutions trusted by global publishers, with multi-location, round-the-clock production capabilities.
TNQ Tech Pvt Ltd
TNQTech, a Chennai-based publishing technology and services company, empowers scholarly publishers with AI-enabled technology for efficient publishing processes and offers end-to-end services for scholarly content.
To know more, click here.
